PRIVACY POLICY
ARK7 GROUP LLC
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
ARK7 GROUP LLC (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers, SMS consent records, or communication preferences, with any affiliates or third parties for marketing or promotional purposes.
All SMS originator opt-in data and consent records are kept strictly confidential.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information may only be shared with subcontractors or service providers that support our business operations (such as messaging platforms or customer service providers). All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. INTRODUCTION
This Privacy Policy explains how ARK7 GROUP LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you use our services (“Services”), including when you:
Visit our website
Submit forms or request information
Schedule consultations or appointments
Communicate with us via phone, SMS, or email
Engage with us in marketing or business-related activities
If you do not agree with this Privacy Policy, please do not use our Services.
For questions, contact:
📧 [email protected]
📞 +1 (307) 285-9722
2. INFORMATION WE COLLECT
Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Mailing address
Appointment or consultation details
Payment information (if applicable)
Communication preferences
SMS and email opt-in records with timestamps
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Website usage activity
Cookies and similar tracking technologies
Communication Records
We maintain records of:
Customer inquiries
Appointment confirmations
SMS and email consent logs
Customer support communications
Service history and feedback
3. HOW WE USE YOUR INFORMATION
We use your information to:
Provide and improve our services
Respond to inquiries and requests
Schedule and confirm appointments
Send service-related updates
Maintain communication preferences and consent records
Improve website performance
Prevent fraud and enhance security
Comply with legal obligations
We process personal information only when we have a valid legal basis to do so.
4. SMS MESSAGING & TCPA COMPLIANCE
Opt-In Consent
You will receive SMS messages only if you explicitly opt in.
We maintain timestamped records of all SMS opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Types of Messages
Messages may include:
Appointment confirmations
Appointment reminders
Service updates
Customer support responses
We do not send promotional SMS messages without explicit consent.
Opt-Out Instructions
You may cancel SMS messages at any time by replying:
STOP
You will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
Help & Support
Reply:
HELP
Or contact us at:
📧 [email protected]
📞 +1 (307) 285-9722
Message & Carrier Information
Message frequency varies
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most U.S. regional carriers
5. INFORMATION SHARING
We do not sell, rent, or trade your personal information.
We do not share personal information with third parties for marketing or promotional purposes.
We may share information only in limited situations:
With service providers assisting in operations (e.g., hosting, SMS platforms)
When required by law or legal process
In connection with a business transfer, merger, or acquisition (with notice to you)
SMS opt-in data and consent records are never shared outside operational necessity.
6. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies in your browser settings, though some features may not function properly.
7. DATA RETENTION
We retain personal information only as long as necessary to:
Provide services
Maintain business and legal records
Comply with legal obligations
Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no electronic transmission or storage system can be guaranteed to be 100% secure. While we take appropriate measures to protect your data, we cannot guarantee absolute security.
9. YOUR PRIVACY RIGHTS (U.S. RESIDENTS)
Depending on your state of residence (including California, Colorado, Virginia, and Connecticut), you may have rights including:
Access to your personal data
Correction of inaccurate information
Deletion of personal information
Data portability
Opt-out of data sales (we do not sell personal data)
Protection from discrimination for exercising privacy rights
To exercise your rights, contact:
📧 [email protected]
📞 +1 (307) 285-9722
We may verify your identity before fulfilling your request.
10. WITHDRAWING CONSENT
If we rely on your consent to process personal information, you may withdraw your consent at any time by contacting us.
Withdrawal does not affect processing completed prior to withdrawal.
11. DO-NOT-TRACK SIGNALS
We do not currently respond to Do-Not-Track (DNT) browser signals due to the absence of a uniform standard.
12. CHILDREN’S PRIVACY
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
13. INTERNATIONAL USERS
If you access our Services from outside the United States, your information may be transferred to and processed in the United States.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
Continued use of our Services constitutes acceptance of any changes.
15. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, contact:
ARK7 GROUP LLC
📧 [email protected]
📞 +1 (307) 285-9722